How I Find Problems to Solve as a Staff Engineer

Without providing too much detail, at my current place of employment I find that to be the case.

In most of my career, especially when in a Staff role, it has been up to me to propose the direction and priority of work within my scope. Usually, this is based on my estimation of the impact to the business (possible new features, security) or operations (devx, efficiency $$$). Obviously I still have to work with product to get things scheduled as they have needs that must be met, but it was as an equal partner. As a very creative person thats usually the space I enjoy the most.

I agree with this and think that when your company isn't profitable and is running out of runway (due to the end of the zirp) and can't get more, moving toward features that more directly could land sales is a natural top-down move (and totally correct in the abstract).

However I still see a lot of "work theater" where directors couldn't care at all about changing the bottom line but just care that work that sounds plausible enough is executed in a predictable way that makes them look good (in fact they get pretty disappointed if something happens TOO fast [like half the estimate] as it illustrates they are out of touch the work they are claiming to represent). What I'm saying is that "do more top-down-product" in theory makes sense as a direction, but in practice I usually see it as wasted energy.

Most of my career has been spent in JavaScript and then MuleSoft. I have only ever seen top-down authority in about 20 years of doing this, except for when I was at Travelocity early in my career.

The general perception is that JavaScript work in the corporate world is for young people who have no idea what they are doing and lack the maturity to write original solutions. This perception is common from developers who do other work, management, and developers who primarily perform JavaScript work. If I want to be creative or have autonomy to do anything more ambitious than putting text to screen I have to save it for personal side projects or do unrelated work.

MuleSoft work was just more of the same with all decisions funneled to strict silos of a select few and everybody else was just a keyboard pressing stooge.

Yes, that does sound dreadful, but what's worse is that it amplifies the personalities of people who will throw others under the bus for attention and potential rock stars who perform their most diligent work at hiding from that attention.

I think the autonomy was stripped not that long ago and it's making software products far worse.

It doesnt make sense that this would happen from an economic perspective at first glance - not unless you consider labor (devs), execs and investors to be three competing groups who are vying for power.

I’ve experienced this. The critical realization for me was that most of those problems which I know I can solve quickly, without even having to write a Jira ticket or groom them into a sprint or whatever, are problems I should let someone else solve.

Sure, I can do them faster than others and pretty well. But if they’re truly things I can knock out in a day or two, they’re things that other staff can knock out in a week or two, and learn from the experience, and at that size they likely don’t require the standard of quality that I delude myself that I hold myself to.

At the lead/staff level, it’s far better to look for the kind of problems described in TFA: problems that are complex to identify, and for which the appropriate solutions aren’t always the obvious ones. My time is spent much better looking for those than being a 10x-speed senior engineer or whatever. There are actual senior engineers for that; I’m paid for the kind of work that they don’t or can’t do (yet, and to help model and mentor and train them to be able to do it), not to do the kind of work they already can do faster/better.

It’s case-by-case of course; sometimes a simple issue is critical or obscure enough (or tempting enough to override my iffy-at-best self-discipline) that I’ll jump on it. But I generally try to remember that a lot of the stuff I could look heroic for fixing in a jiffy is probably both not worth my salary allocation in the eyes of my grandboss, not critical time-wise, and a potential learning/accomplishment opportunity for others.

There are a lot of known problems... but there are also a lot of unknown, or at least unrecognized problems. Some of those unrecognized problems are going to be more useful and higher-leverage than recognized problems. The same "being a sponge" approach still helps.

I am doing exactly same thing of creating a solution which can be applied to multiple problems at the same time.

Sometimes coworkers does not like that because they don't see me working on the problem, but on a tool which will resolve the problem and similar problems from our backlog.

This is not distinct.

Even in a big corp there are always problems to solve. The point is to find problems that both:

1) are hard enough that someone junior won't be able to solve them alone, and

2) actually provide value to the company / users

You probably pivoted your career towards the startup space so you found it effortless. For others it is basically a castle with a 20m wall.

It’s the same in a large corporate environment. I have a “personal projects” doc of ideas I’ve had to make development experiences better at my current role - it’s a couple hundred lines long.

I managed to get a couple of smaller tools out recently thanks to having copilot available to churn on them while I spend my time on prescribed work, but it would consume all of my time to even make a significant dent in it.

He says: That taught me to let potential problems pile up. Listening the way I do leaves me with far more of them than I could possibly solve, and not all deserve action. Most don’t need to turn into projects the first time I hear about them; waiting can be a superpower.

yea this was the case even before ai. fighting for scope is 80% of the job now. Ppl like OP dont really need to "Act like a sponge" and figure out "problems to work on" if there is natural demand for stuff they are building work will present itself.

There is also crazy ladder climbing with all these titles and difference in payscale. So ppl like the author are trying to optimize what a role X is supposed to be doing. Everyone is just the same thing everywhere.

Everywhere you go its the same ppl, same ladder , same tools same sucking up to boss blah blah. Cant wait to get out of this shit.

Thanks for letting me know; I cannot reproduce this myself on my mobile (it should be white text on a dark grey background) but I pushed a speculative fix which might improve things. Please let me know if it helps or, if not, I would love to know more details so I can fix this!

Thanks!

I spent the early part of my career (mid 2000s) working on a registration system for sports tournaments.

I had two jobs:

1. Writing the actual software for the registration website

2. Going to the events and managing the registration tent where people actually checked in

Doing 2 gave me a VASTLY better understanding of who the users were and how they thought. e.g. I assumed it would be tech savvy, organized people like me in their mid 20s. It was actually a mix of 40 something team dads who weren't tech savvy at all (b/c mid 2000s) but very organized and teenagers who were the opposite.

It meant effectively managing two completely different customer bases in the same product.

Coupled with the fact that cable modems were a new thing but not evenly distributed meant that we had to design the site accordingly.

At the time, I remember Joe Spolsky mentioning that at Microsoft they did two way mirror usability testing and it totally made sense. I wish more firms did that today.