Flock's CEO Faced Me After Its Cameras Led to My Wrongful Stop

thedrive.com

79 points by f154hfds 6 hours ago


scrapcode - 5 hours ago

I am absolutely biased, but there is a lot of attempt to shift or at least share the blame here and not a lot of accountability. Flock themselves mis-translated the plate, plain and simple, and should not be being used in production for alerting authorities on very serious matters.

We are already very aware that the police overreact and make plenty of mistakes. The obvious here being that even if this was the exact plate criminals can very easily, and do, swap plates - so you shouldn't just aggressively be knocking down vehicles because of the standard screwed in license plate that is displayed on the back. When was the last time you checked your license plate and made sure it was still yours? Would you even know it is yours? It has happened to me.

Cider9986 - 5 hours ago

There's a map of ALPRs based on OpenStreetMap so you can see ones near you:

https://maps.deflock.org/

There's a lot more than just Flock, Flock is just one of thousands of terrible companies creating mass spying on innocent people. And there's also other ALPR companies like Axon and Motorola.

Flock may be worse than those because of the AI features and large databases, but other companies making surveillance tech are not avoiding the AI features because of moral reasons.

sterlind - 5 hours ago

seems like:

- cop messed up, added an incomplete license plate number (34DTM) into the NCIC database.

- Flock cameras found his fancy car, a $155k Range Rover, which had a license plate like 34DTM10, and flagged it.

- cops didn't bother checking the police report before they went in and surrounded him.

thoughts:

- as much as I dislike Flock, it seems like it wasn't at fault here. this was a scene straight of Brazil, and Flock was the typewriter. it was an accelerant, not the cause.

- police are shockingly incompetent. the individual officers, the departments, the bureaucratic systems, they're bad at their jobs. probably because they're insulated from consequences - these are people who can shoot the wrong person by accident, and at worst they get fired (QI.)

- none of this would have made the news if it wasn't a $155k Range Rover being driven by a reporter. how many people in beat-up Carollas have faced this same situation?

dylan604 - 5 hours ago

"Inevitably what happens is, let’s take the rental car example: A car is reported stolen by the rental car agency."

I've heard stories of rental car companies being very aggressive in reporting a car stolen. It sounds like Flock is having to do a lot of work to handle reports made by rental car companies specifically. This leaves me wondering how aggressive rental companies are in reporting back to the department they made the stolen report notifying the car had been found. I'm guessing not very.

These rental companies need to be held responsible for their lackadaisical use of stolen car reports. It is not the police's responsibility for what is essentially a contract dispute. If I allow someone to borrow my car, the police will not consider this a stolen car situation even if they said they would bring it back the next day. This is no different than a car not being returned to the rental company, so why are the police willing to be involved?

dundarious - 3 hours ago

If Flock has so many issues with this database, and all their solutions are patchwork, and those solutions remain local to the jurisdiction that is locally using Flock, then this is a bad product.

If you build a product on a bad database, you cannot load the blame for the resulting bad product on the bad database. If it was not fit for purpose, then the product designers are the problem as much as anything else.

This applies doubly for a product that relies so heavily on automation enabling speedy responses with heavy consequences.

I understand that this may smack of perfect being the enemy of good, but this domain is akin to medical devices in terms of impact.

dundarious - 3 hours ago

Is there any evidence or other form of justification for the Flock CEO's claims about how it is responsible for SF's crime downturn? I find it hard to believe that Flock cameras are at the heart of such a wide-ranging effect. I am not a local, and I have only done a cursory search, but I don't see the elected officials making the same claim -- I have seen them say it has more to do with changing socioeconomic factors.

f154hfds - 5 hours ago

> Garrett: At the highest level, nothing would make me happier than if we had state-by-state regulation on this type of technology. That to me is so crystal clear, because the lack of regulation on this type of technology just shows that our elected officials need to move faster than they have historically.

Agreed. We've had a lot of this - tech companies begging for tech regulation. Without the regulation it seems we'll always get these competitive races to the bottom of what's possible within the confines of the laws that do exist as less and less scrupulous companies enter the fray.

scoofy - 4 hours ago

I think a discussion we're not having is how policing should exist moving forward given this technology exists for criminals as well.

We literally have people driving around with electromagnets on their license plates to cheat any number of perfectly reasonable traffic instruments. We have folks breaking into and going for joyrides in cars that lack engine immobilizers by exploiting them, then ditching them often after crashing.

I'm certainly fine with the folks who say we shouldn't have surveillance, but then how do we have law enforcement without hiring a literal army of police officers? We are effectively at the point where technology allows very small groups to massively exploit the general public.

In the vast majority of cases, we do not have the public funds to do law enforcement purely in person anymore. I suspect the alternative is not "greater liberty" but organized crime/vigilante justice.

overgard - 5 hours ago

This is such an evil company; they should be regulated out of existence.

ItsBob - 5 hours ago

I haven't read the transcript yet but are there no "human in the middle" loops here?

Surely we could just get a pair of eyeballs on everything flagged and if it's not 100% crystal clear what's going on, then it gets flagged for a senior pair of eyes to look at?

I'm against the Minority Report kind of stuff but a system (AI Flock cameras in this case) flags up <thing>, surely it should then go into a queue for humans to look at! Flock can add in a certainty score and the human must verify!

It could still increase efficiency this way.

legitster - 5 hours ago

I know we're all sharpening pitchforks for Flock - but the national license plate database has been leading to mistakes like this for decades.

Some states also compound the problem by issuing a license plate number multiple times. So long before Flock getting someone else's speed camera tickets in the mail was already a problem.

curiousgal - 6 hours ago

Flock (YC S17)

zippyman55 - 5 hours ago

It’s time for a refilm of the Paul Newman movie Cool Hand Luke but in this version he is cutting off the poles that support the fluke cameras.

dominick-cc - 5 hours ago

I can't deal with the ads on this page on mobile

jakubmazanec - 5 hours ago

What a coincidence, John Oliver just talked about this company [1]

[1] https://www.youtube.com/watch?v=lnBPhelCdWE

righthand - 5 hours ago

> That to me is so crystal clear, because the lack of regulation on this type of technology just shows that our elected officials need to move faster than they have historically.

Ah so the guy who’s responsible for giving access to whoever and refusing to take down cameras when city/state governments regulate them, is saying: it’s the fault that the states didn’t regulate the technology?

Fuck Flock and their fork tongued CEO. Regulations have been passed. People should be tearing these cameras down if Flock isn’t going to follow the law either.

jimt1234 - 5 hours ago

I watched a series on Netflix recently: "Homicide Squad: New Orleans". The series was basically an infomercial for video surveillance cameras and license plate readers. It felt like all the detectives did was watch video and monitor LPR data all day. Every single homicide was solved like this - video surveillance and LPR data.

I'm not sure how accurate that show is, but the use of video surveillance and LPR data to solve crimes certainly seemed plausible. And it made me realize, unfortunately, these Flock cameras aren't going anywhere. People want crimes to get solved, especially homicides.

https://www.netflix.com/title/82158926

josefritzishere - 5 hours ago

Flock executives should be under constant 24/7 surveillance to prevent corporate crime.

xoa - 5 hours ago

There's a lot going on in this story and interview, but I'd like to narrow in on one aspect I consider pretty core, and that I'm pretty disappointed Joel didn't push back on:

>Garrett:[...] To individuals that are promoting breaking the law, I just find that confusing. We’re a company that, by and large, by design from our founding, was that people shouldn’t break the law. I don’t know why that’s controversial, that I don’t agree with breaking the law. [...]

So do you hate gays Mr Garrett? Or "race mixing"? Because it wasn't that long ago that mixed-race sexual relations or homosexual relations were illegal in at least parts of the USA. See history about anti-miscegenation laws [0]. The 14th Amendment was adopted in 1868, but it would be 99 YEARS before the SCOTUS would rule that such laws were unconstitutional. And it wouldn't be for another 36 years after that until a ruling (Lawrence v. Texas, 2003) that anti-sodomy laws [1] criminalizing "unnatural or immoral" sexual acts (and used heavily for discrimination and punishment of LGBT) were unconstitutional (and on grounds that, along with marriage equality, the current SCOTUS could certainly reverse).

Completely thoughtless appeals to "the law" demonstrate wild levels of ignorance and insular thinking, even ignoring the undoubted hypocrisy and bullshit given Flock's many little... incidents... just in the last few years (ex: "City Learns Flock Accessed Cameras in Children's Gymnastics Room as a Sales Demo" [2], "Flock Credibility Lost as It Repeatedly Lies to City Councils, Police, & Public" [3], "Flock and Cyble Inc. Weaponize "Cybercrime" Takedowns to Silence Critics" [4], "Flock-Powered Police Chiefs Stalking Women" [5], etc etc etc). I suppose it's possible this guy is just incredibly bubbled vs also being a lying psychopath and/or being fully onboard with the boot stomping on prole faces forever, but it's awful either way.

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0: https://en.wikipedia.org/wiki/Anti-miscegenation_laws_in_the...

1: https://en.wikipedia.org/wiki/Sodomy_laws_in_the_United_Stat...

2: https://www.404media.co/city-learns-flock-accessed-cameras-i...

3: https://www.aclu.org/news/privacy-technology/tracking-alpr-c...

4: https://footnote4a.org/news/cyble-downtime

5: https://ipvm.com/reports/police-chiefs-track

josefritzishere - 3 hours ago

Garrett Langley should be arrested for making false reports to law enforcement authorities. It's a felony.

kittikitti - 5 hours ago

I find this quote interesting, "That lack of feeling safe starts to lead to these erosions of society."

These camera's don't make me feel safer given the rising fascism associated with surveillance. If they are taking it seriously, the false positives would also include the racism in policing and the inequality in criminal courts. However, they're not serious about it, and for them, this is just a public relations issue.

If America wasn't actively mobilizing their own gestapo (ICE) then my opinions would be more muted. I think that wealth inequality and oppression of a state's own citizens leads to the erosions of society. A modern interpretation of Benjamin Franklin's quote is apt, "Those who would give up essential Liberty, to purchase a little temporary Safety, deserve neither Liberty nor Safety."

roysting - 5 hours ago

Just a friendly reminder that Flock, a foreign and domestic enemy of the Constitution, i.e., the USA, aka, traitors, were incubated and funded by YCombinator and Andreessen Horowitz

[1] https://www.ycombinator.com/companies/flock-safety

[2] https://www.flocksafety.com/blog/flock-safety-secures-major-...