I was banned from Claude for scaffolding a Claude.md file?

hugodaniel.com

596 points by hugodan 19 hours ago


bastard_op - 18 hours ago

I've been doing something a lot like this, using a claude-desktop instance attached to my personal mcp server to spawn claude-code worker nodes for things, and for a month or two now it's been working great using the main desktop chat as a project manager of sorts. I even started paying for MAX plan as I've been using it effectively to write software now (I am NOT a developer).

Lately it's gotten entirely flaky, where chat's will just stop working, simply ignoring new prompots, and otherwise go unresponsive. I wondered if maybe I'm pissing them off somehow like the author of this article did.

Now even worse is Claude seemingly has no real support channel. You get their AI bot, and that's about it. Eventually it will offer to put you through to a human, and then tell you that don't wait for them, they'll contact you via email. That email never comes after several attempts.

I'm assuming at this point any real support is all smoke and mirrors, meaning I'm paying for a service now that has become almost unusable, with absolutely NO means of support to fix it. I guess for all the cool tech, customer support is something they have not figured out.

I love Claude as it's an amazing tool, but when it starts to implode on itself that you actually require some out-of-box support, there is NONE to be had. Grok seems the only real alternative, and over my dead body would I use anything from "him".