Icons in Menus Everywhere – Send Help

blog.jim-nielsen.com

823 points by ArmageddonIt 2 days ago


Mikhail_Edoshin - 2 days ago

Pictograms in the interface are not decoration. Their purpose is to convey information in limited space. (The information should be that could be conveyed this way.) Currently they are often used as decorations or these two uses are mixed up. This is a mistake.

(It is interesting and saddening to see how years of UI research just went down the drain after Apple "resurrection". In my impression Apple was the first that started to lose their carefully collected UI expertise and replace it something that was original for the time, but that was all. E.g. I remember the very first ads after Jobs' comeback. They still had the beige Macintoshes, but their ads changed. Instead of a typical computer ad that showed a computer with a turned on screen and some desktop picture Apple's ads pictured turned off computers photographed from unusual angles or in unusual positions, like keyboard standing on its side leaning on the box, mouse hanging on its wire and so on. It was different, indeed, it stood out. Thing is, to always strive for that is harmful. Especially for user interface, where the motto is: do not make it original, make it right.)

0manrho - 2 days ago

From an accessibility/localization stand point, icons+text everywhere seems to be ideal.

Also, I disagree with:

> This posture lends itself to a practice where designers have an attitude of “I need an icon to fill up this space”

Sure, that does technically happen, but is in no way preventative or mutually exclusive with the follow on thought:

> Does ... the cognitive load of parsing and understanding it, help or hurt how someone would use this menu system?

That still happens, because if they mismatch an icon with text, that can result in far worse cognitive load/misunderstanding than if no icon was present at all. This becomes readily apparent in his follow on thought experiment where you show someone a menu with icons+text, but "censor" the text. Icons+text is also superior to [occasionally icons]+text in the same thought experiment. From my perspective, the author just argued against their own preference there.

I'd argue that the thought process behind determining an appropriate icon is even more important and relevant when being consistent and enforcing icon+text everywhere, not diminished. It also has the broadest possible appeal (to the visual/graphically focused, to the literary focused, to those who either may not speak the language, and/or to those who are viewing the menu with a condensed/restrictive viewport that doesn't have room for the full text). Now, if the argument is predicated on "We aren't willing to pay a designer for this" then yeah, they have a point. Except they used Apple as an example so, doubt that was the premise.

dexwiz - 2 days ago

I always thought menus had icons so they could be matched to the same functionality on the toolbar. If a menu lacks an icon, then it's probably not on the toolbar. This falls apart when there is no toolbar. But I have definitely found an action in the menu, looked at the icon, and matched it to a a button elsewhere.

ndespres - 2 days ago

I agree with the author. I understand many of the reasons others give here for why icons could be beneficial- localization, literacy, vision issues, etc. all are great reasons to supplement text with icons, theoretically. But I disagree that these icons, I mean those shown as examples in the Apple menu, Safari menu, or Google Docs menus- actually convey anything useful and really do prove the authors point that they’re poorly implemented.

I realize it may be generational and privilege based, as I can read English and have a good deal of computer literacy. To my eyes the icon trend of flat, minimal icons paradoxically ask a user to possess a higher degree of computer fluency to successfully parse the artistic intent of the icon and map it to its function. When these icons don’t accurately convey their function (the Paste icon is a blank clipboard. What’s that do?) and when the design language is inconsistent within the same application and OS (do cogs mean Preferences? Services? you’re building a very confusing world for most of the user group types you claim to be helping.

daemin - 2 days ago

My biggest design peeve of the examples posted is the inconsistent indentation of each section of the menu. Where if any single item in the section has an icon it gets indented, but if none do it doesn't, and seeing them next to each other is jarring. I feel this is especially inconsistent design because if a menu item has a check mark it indents all menu items in the whole menu. I would have thought Apple would have the taste to keep things more consistent across the whole menu than that, as it seems sloppy.

hinkley - 2 days ago

There was a comic artist I used to follow when I was doing more front end work, who would blog about his craft. One of the things he said that really hit me was talking about silhouettes. The visual noise in certain eras of comics make them very unapproachable. If you repainted your strip by flood filling everything with black, would people have any clue what's going on?

One of the things I'm seeing in some of these examples is icons with the same silhouette doing nothing or less than nothing for scannability. This is the same problem AWS has. Their dashboard is just noise, because the icons are neither visually distinct nor descriptive of the project.

I've also seen some of this same problem with card and board games as well. You can see that some designers care about accessibility. This type has both a distinct color AND shape so colorblind people can see it, all the icons are big enough that people can make them out sitting upside down in front of the person across the table from them, even if they're over 40.

His first example, Google Sheets, does well by this metric IMO, but the next few are kinda bad.

usaphp - 2 days ago

I actually like the icons from his example of Google Docs, it makes it easy for me to locate an action type I’m looking for (add/delete etc) without reading the labels, then once I narrowed it down - I can read the label to find the precise action I want.