Apple is crossing a Steve Jobs red line
kensegall.com608 points by zdw 3 days ago
608 points by zdw 3 days ago
> From that point on, Steve would go on to spend lavishly on things that improved the experience, and he would reject—often brutally—any idea that diluted or harmed the experience. ...I’ll go out on a limb and say that uninvited advertising is not normally equated with a better customer experience.
YES!!! SOO much of the Apple user experience has degraded due to this. I can't listen to my own music that I bought on the Music app, without being interrupted asking if I want Apple Music. I open up the Books app to read Winnie the Pooh to my son, and the opening screen has loads of random trashy romances to try to sell me. I go to comfort read Ender's Game, which I did buy though the store a decade ago, and it helpfully "groups" it with the other four (!?) books in that series which I haven't bought, as if to say, "Don't you want to buy these too?" NO! If I want to buy them, I know where to find them!
It is SUCH an unpleasant experience. EVERY time I open the App Store to update some apps, I'm angry that I have to wander past advertising assaults to do it. EVERY time I open the music app to play an old favorite, I'm angry that I have to go past the advertising assault. EVERY time I open up the book app, I'm angry that I have to go past the advertising assault.
I very much doubt the execs understand how much they're damaging the brand for that little bit of extra revenue. The see the extra revenue, but they don't see the lost brand, or the people that switch away. Is it really worth it?
ETA: I don't think it's an exaggeration to say:
Modern iPhones don't come with a music player. They come with a music store, that you happen to be able to put your own music into. But it's not structured to help you play your music, it's structured to sell you what they want to sell you.
Modern iPhones don't come with an e-book app. They come with a book store that you happen to be able to upload some of your own books into. But it's not structured to help you organize and read your books -- even the ones you've bought; it's structured to sell you more books.
This is how Amazon is too with the movies and tv shows you bought. There's no way to search your owned library anymore. You just have to page through it to find what you want. And your library is hidden away behind a tiny little unlabeled icon in the upper right corner.
And, to make matters worse, you have things like the Charlie Brown Halloween Special, which Apple now owns the rights to. You cannot in any way search for the version you bought from Amazon. The only result Amazon shows is the result that would require you to pay for Apple TV. So you can either look through all of the stuff you bought from them, or find the original email for the purchase and click the link in there.
> This is how Amazon is too with the movies and tv shows you bought. There's no way to search your owned library anymore. You just have to page through it to find what you want. And your library is hidden away behind a tiny little unlabeled icon in the upper right corner.
This happened with (amazon owned) audible now too. When you try to search your own library instead it shows you books for sale. Even if you search for a book you know you already bought in your own library it will promote different versions of the book you don't own and try to see you those instead of showing you the one you own. It's incredibly frustrating and really manipulative and really sucks!
I pirated a lot when I was younger.
Downloaded movies, books especially. Back then, ebooks were barely a thing(early 2000s), and scanned/OCR copies were the only way to get most books to read on a device.
I even contacted a few authors and sent them money directly via paypal.
But then the market matured. I bought what I could on Amazon. Exported to epub to read as I pleased.
Then the Kindle app became horrendous. Now exporting is not a thing. So I just pirate books again.
It's too much effort otherwise.
And on top of that, if people will only lease me a book, and not sell it (Amazon), I'm not paying either.
I just get my ebooks from the library, the same way I get my physical books.
As a Disney+ subscriber, I occasionally pirate content because the Web app acts up and refuses to play content I'm entitled to, even at degraded resolution.
I do this even though my desktop display is a smart TV that's perfectly capable of streaming 4K content, because side-by-side display of app and HDMI content is not an option.
Speaking of which, how do Disney and other streaming providers benefit from blocking 4K streaming in browsers once the 4K version is readily available to torrent, often at higher Blu-ray bitrates? Is this part of some backroom deal with TV and streaming device vendors?
As for e-books, I only buy them if they're either DRM-free or DRM is easily strippable.
I also check out physical books, CDs, and Blu-ray discs from libraries when possible, not because I believe DRM on borrowed library materials is unfair per se, but because I don't agree with the business models it has enabled.
>how do Disney and other streaming providers benefit from blocking 4K streaming in browsers once the 4K version is readily available to torrent, often at higher Blu-ray bitrates? Is this part of some backroom deal with TV and streaming device vendors?
Im pretty sure torrenting/piracy is a VERY small subset of people. I think it's been growing again, but everyone still thinks I'm doing things 'old school' when I mention illegally downloading movies for my Plex server
Edit: Google Search Trends for "torrent" suggest it is NOT on it's way back
its incredible how much easier and convenient pirating ebooks is to buying them.
when you pirate them versus buying them: 1a. searching for them has become incredibly easy 1b. searching for them is easy as well
2a. putting them on multiple devices is incredibly easy 2b. depending on the store, then you're going to be restricted to a particular device or app
3a. ten years from now, you'll have the same copy you bought 3b. in the case of amazon, they might arbitrarily modify the copy you "own"
Setting up a system for tv shows is a bit cumbersome, and of course disk consuming, but with a little bit of knowledge you get an extremely good and reliable system.
We really have completely forgotten the whole napster/itunes lessons.
I'm old now, I've got disposable income, I'm morally inclined to pay book authors but the stores and systems make the experience so completely unpleasant that I rarely use them.
> its incredible how much easier and convenient pirating ebooks is to buying them.
Pirating everything is easier than buying, copyright owners have firmly adopted this mindset. It keeps swinging across the line of comfort up and down over the decades and these days its mostly back down. Games don't have OS Ring 0 level denuvo style crap making your computer more vulnerable and slower, and these days all big ones have all patches available pretty quickly after release. Plus sometimes its good to wait few days before applying if its not a disaster, instead of auto-update.
Remember those unskippable FBI warnings in beginning of official movies? Unknown in pirated version. Even these days with say Netflix stuff that is in EU, but isn't in Switzerland (or it is but only in german voiceover, even though I live in french part FFS. Where is original voice? Who knows). Movies keep disappearing from collection. I know, not a fault of Netflix as much as copyright owners, but at the end I don't care. So I have 10 TB local drive, 1080p/4K in quality I prefer, with audio and subs I prefer.
Music - nothing beats local collection of flacs, I can listen to them on plane or elsewhere without any signal (or half around the world with no good roaming), top quality streamed via aptx lossless to Sennheiser plugs, absolute top. For discovery free Spotify is enough, not forking 20 bucks for me & my wife monthly, thats a ridiculous sum just for (average quality) music.
Books - I feel like if I buy/bought I would be re/buying them over my life numerous times, collection stability and ease of use of shops isn't something I trust long term. I agree with all you write above.
Spotify offers lossless now. But before that the highest quality was 320 kbps AAC, and if you’re able to differentiate between that and lossless even on state of the art equipment under perfect conditions, for the vast majority of songs, you’re an extreme outlier (and in that case, sure - go for the lossless option)
You can also download up to 10,000 songs per device for offline use, which should be enough for a plane ride
I can see other issues one might have with Spotify, but I don’t really think those are among them. I’ve had it for about 15 years, and I’ve been consistently happy with it for my own use
>if you’re able to differentiate between that and lossless even on state of the art equipment under perfect conditions, for the vast majority of songs, you’re an extreme outlier
Misconception: perfect conditions are what lossy codecs are designed for. You're actually more likely to hear compression artifacts under imperfect conditions that break the assumptions of psychoacoustic masking. Examples include strongly distorted frequency response from poor speakers, accidental comb filtering from room reflections, or even merely listening through a home surround sound system that matrix-decodes a stereo signal into additional channels, thus spatially isolating sounds that were assumed to be masked.
They’re stealing from us. It’s only fair we steal from them.
I don't think you should rationalize theft.
This comment is funny because the one it's replying to could also be read as justifying the theft from the public domain perpetrated by DRM etc. as a fair response to piracy.
I feel like about the only thing not worth pirating these days due to enshitification is games and podcasts. Steam still makes it easy, questions about licensing aside.
It truly warms my heart to see that the entire Hacker News population only pirates things out of pure moral principle. A noble stand for user experience. You PayPal’d the authors too? Beautiful. Inspirational. That is basically philanthropy. Mother Teresa but with a seedbox.
At this point it is obvious that every piece of content worth pirating mysteriously ends up locked behind the “we hired an enterprise consultant who has never used a computer” user experience. Which means pirating is not stealing, it is simply undoing a curse. I used to think taking someone’s work without permission was wrong. But now I understand that if they make me click more than two times or sign up for an account that wants my blood type, the theft automatically becomes a principled act of civil disobedience. Robin Hood with magnet links.
My friend tried to ruin this beautiful moral architecture I’ve built. He goes, “You’re just lying to yourself. This is motivated reasoning. People justify actions after doing them so they don’t feel guilty.” Then he starts rattling off psychological terminology like he’s been waiting his entire life to use the phrase “post-hoc rationalization” in a sentence. He even said cognitive dissonance while maintaining full eye contact, which should honestly be illegal outside of a grad seminar or a cult.
He’s like, “You want the thing. Then you explain to yourself why it was okay to take the thing.”
And I was like: Wow. Incredible. Thank you, professor Brain Surgeon PhD of Human Morality and Meme Piracy. Please invoice me for the lecture. I’ll pay you in exposure and a strongly worded moral shrug.
Because here is the truth:
I am not justifying anything. I am suffering. I am enduring the emotional hardship of navigating a UI that looks like it was designed in Microsoft Access by someone who hates joy. Do you understand the courage it takes to ignore that Buy Now button and instead go spelunking into the digital underworld like I’m Indiana Jones but for PDFs?
This is not theft. This is archaeology.
And yes, sometimes what I excavate is a folder labeled “S04E01–S04E23 (WEB-DL 2160p)” with subtitles and commentary tracks that legally shouldn’t exist. But that is not piracy.
That is restoration of cultural heritage.
The Library of Alexandria burned. I’m simply making sure Season 4 doesn’t.
There are two major classes of pirates.
The first is people who don't have the money, e.g. students. They will never pay you; they don't have the money.
The second is people who do have the money but value the experience above other things. These would be your best customers, if you provide the better experience.
If you don't provide the better experience, they don't pay. Is that a rationalization? Maybe, but are you better off to whinge about it or to take away their excuse?
Let us be clear from the start. This thread is not about piracy. Everyone pirates. Everyone knows everyone pirates. The internet is a vast floating marketplace of digital oranges stolen from the same tree. The practical question is boring.
The interesting question is psychological. How do you, personally, live with yourself while doing it? Why do people in this thread need to build entire theological systems of justification just to sleep at night?
That is the comedy here. Not the piracy. The denial.
Because if someone simply said, “Yes, I stole it because I wanted it and did not feel like paying,” I would respect that. Honesty. Integrity, even if dark.
But this thread is packed with people inventing ethical origami to explain why pressing the magnet link was actually a noble act of cultural preservation, spiritual support, intellectual necessity, or cosmic fairness. We are not talking about Kant. We are talking about a TV show and a PDF.
And then there is the classic justification play:
“I already bought the ebook on Kindle years ago. But I need a clean PDF to mark up on my iPad for research. Amazon will not give me a DRM free copy. I refuse to buy the same book twice. So I torrented a pristine academic version. I am simply aligning formats with my rightful ownership.”
The phrasing is beautiful. It sounds like a legal defense and a eulogy at the same time.
But think about it without the internet anesthesia. The bookstore will not give you a hardcover just because you bought the paperback once. You want the hardcover. So you go to the bookstore at night, slip a brick through the window, crawl in, take the hardcover, and walk out. You say to yourself on the way home, “I am merely aligning formats for research purposes.” People do not debate nuance when you break a window. They call the police. They call it theft.
Digital removes the broken glass. So people remove the guilt. They fill the empty space with story.
This is what I am calling out. Not piracy. Human psychology. The instinct to preserve self image at any cost. The inability to say a simple sentence:
I pirated it because I wanted it. End of explanation.
Instead we get excuses from the Pirate Justification Vending Machine
I am archiving culture
I am previewing it
I will pay later
I support the creator emotionally
I did buy it once, in 2014, which grants eternal metaphysical ownership across all formats for all time including the direct brain injection edition in the year 2089
So yes, piracy happens. Yes, I do it too. The reason does not matter. But I am not delusional about it. I do not rename theft as cultural stewardship. I do not wrap it in story. I am a thief. Not a romantic one. Not a noble one. Just one who wanted a thing and took it. I can live with that truth.
The problem is not piracy. The problem is the lengths people will go to avoid looking in the mirror. The thread is not about economics. It is about ego protection.
And seeing adults twist themselves into philosophical pretzels to avoid saying a simple uncomfortable sentence is the funniest part of all of this.
Not the torrent.
The delusion.
> Digital removes the broken glass.
The broken glass and the physical object are the actual difference in that case. The book store is paying for the glass and the unit cost of printing the hardcover.
You've diverged from criticizing rationalization of not paying to accusing someone who actually paid of doing something wrong. Now who is rationalizing the double dipping and copyrights that last so excessively long the medium they were released in becomes outmoded before they expire?
> I pirated it because I wanted it. End of explanation.
Which isn't a sufficient explanation if it doesn't reveal what it would take for you to pay instead.
Oh simple. Remove the glass and I pick the lock of the front door to your home and walk in at night while you, your wife and your kids are fast asleep and I scan the book that I want with a portable scanner. Not just one book. Many book across many nights. No damage done right? Once your wife and you find out that that’s all I’m doing you guys are totally ok with this.
> Which isn't a sufficient explanation if it doesn't reveal what it would take for you to pay instead.
Easy. What causes people to not steal other than good will? What causes people to not kill other than altruism. The government and society has several methods for this. Jail time? Locks? Etc. It’s just hard to do the same for piracy.
Either way. The topic of this thread is not about what would make me pay. That’s fucking obvious. The topic is about the less obvious thing and why people like you go to elaborate lengths to side step admitting that you’re a fucking thief.
I’m a thief. I sail the high seas. Am I proud of it? No. But I’m not delusional about it like this entire thread.